Saturday, July 08, 2006

Soaked at the outsource

I just thought this was interesting- the monsoon season in India has knocked out a large number of call centers for tech firms like Hewlett-Packard. I know this shows my age, but I still can't get my head around the idea that I'm calling the other side of the world for tech support for something I bought down the street. Here's a quote that shows I'm not the only one:

"Is it just me, or is it madness that because of flooding thousands of miles away, I can't get a technician who probably lives a few miles away called out to fix our printer?"

And just for laughs, some of the funniest tech support stories.

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